Members
Understand your customers to perfect your member experience. Use payments and CRM data to help your customers before they even ask.
Reporting
Powerful reporting allows you to segment, slice, and target specific customer groups. Understand trends and take action. (Power-up your marketing and sales!)
Integrations
Zapier, ClassPass, MoveGB, OpenActive and more. Open your business to more bookings and members by toggling on 100s of integrations. Give your business the edge it needs to succeed.
Engagement and retention
Deliver a personal experience with individual customer profiles with lifetime records. Flag members who might leave soon and automatically re-engage with offers, discount codes, or alert staff to take action.
Payments
See exactly when payments will hit your account, and execute refunds, ad-hoc payments, or even store purchases using saved details directly from within your dashboard.
No more waking up in the middle of the night remembering all the clients who still owe you money. The right payment system should be smooth, reliable, and easy to use.
Smart, professional and focused. Keep payments automated and easy to set up and manage. No more awkward payment conversations.
Keep track of everything in one place. Make payment headaches a thing of the past with automated renewals, reminders, notifications, and easy online account management. Reduce and eliminate chasing.
Whether it's for open gym, a class, or an online class via Zoom, members are more likely to attend when they have booked their sessions. Reminders and calendar links help keep their booking top of mind.
"TeamUp means I don’t ever have to chase members for payments and it is really simple to use and customise. Whenever I have an issue, which is rare, the team gets back to me really quickly with a solution."
No one will know it's your booking system that does it.
Whether it's for open gym or a class, members are more likely to attend when they have booked their sessions. Reminders and calendar links help keep their booking top of mind.
Keep your floor full with a waitlist system. Clients can easily book and make changes within the rules you set up. Recurring reservations help make sure clients use all their sessions and get the results they came to you for.
Offer your customers an easy way to book, pay, and change their own sessions via your website or the TeamUp Member App (for Apple and Android).
"I’ve been using TeamUp since 2015 and it has MASSIVELY assisted me in the growth of my business. From online payments, to members being able to schedule their sessions, automated emails, and giving all new members a smooth and professional first impression. I can’t speak about TeamUp highly enough."
Whether you're starting out or have an established business, our experienced support team will be there to help. If you're transferring from another software or a spreadsheet, we'll do it for you with our fast and free import service.
Offer your customers an easy way to book, pay, and change their own sessions via your website or the TeamUp Member App. Record custom information about clients and have it available at all times.
Smart, professional and focused. Integrations with GoCardless and Stripe help keep payments automated and easy no matter what your membership options.
There's a lot to take in. That's why our helpful team will be with you every step of the way. Easily contact us by booking a slot, phoning, chatting or emailing. With so many ways to get in touch you'll always have help when you need it. Grow your business, backed by a great team.
"Easy to use, fast access, always adding new functionality. And not too expensive!"
Not sure if TeamUp is right for you? Here are some common questions we’ve heard from gym owners.
Nope. TeamUp works on a month to month basis. You are only committed for the current month and if you decide to switch, you can take all your data with you.
Nope. TeamUp will help you be more organised and improve the service you offer. With better insight into your business, and a more professional impression for clients, you will see improvements in business and your free time. (If you don't believe us, check out our testimonials page).
Yes, every TeamUp account comes with our unlimited “go the extra mile” support. We help you one-on-one for set up, and, if you need it, show you how to manage your account. From the moment you sign up you have access to our team - you can call, book a time, or message us whenever you need help.
Most members love online booking. It's convenient to have 24-hour, always-on reception via your website or Member App. You'll find the vast majority of customers adopt the process instantly. For anyone left behind, you can always assist when needed because with TeamUp, you can control every aspect of a customer's experience with your business from your admin dashboard.
Yes, we offer a fast and free import service. We've helped thousands of customers make the switch from other software systems and we understand the nuances that are important to get right. If you use one of our linked payment systems we can usually import live payments so your customers don't have anything to do. Find out more about our free import service.
Yes. It’s important that your business stay organised and operational when you decide to switch providers. You’ll be able to seamlessly transfer direct debits, customer accounts, member subscriptions, automated payments, class schedules, and everything else you need, without interrupting your members. We have a dedicated free import service where we will personally ensure the success of your transfer.
Let’s chat and get to know your business and requirements.
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