Your time with members is valuable. Do away with repetitive conversations about payments. Integrations with leading processors like Stripe and GoCardless.
Keep track of attendance and ensure that class sizes are exactly the way you need. Customize every aspect of the experience from booking times to notifications.
No more awkward payment conversations. Bookings are seamlessly tied to payments, and you can let members update their payment details themselves without your intervention.
"TeamUp has been great for our business. It is easy to use and the customer service is always quick to respond. They release lots of great new features such as the online class link to Zoom and integrating with the best payment systems. As a martial arts business we need to track attendance and student numbers so that we can cater the classes to our clients' needs, we also need flexibility to change timetables quickly and easily. This helps us focus on what we do and not worry about the admin side of things. It also gives us peace of mind when it comes to collecting memberships"
Reporting for every part of your business. Download or link with any other system via our integrations including Zapier.
'Remember' those important details whether it's about injuries or other important notes before each class. Customize safety forms and waivers and collect everything online.
Understand your business easily with TeamUp’s intuitive reporting. Read (or just glance at) reports on class attendance, billing, memberships, and more.
"TeamUp has been a game changer for us at One Element. Running an outdoor fitness business is very different to a gym. There are no turnstiles or receptionists. There are no real limits on numbers, so managing membership and class size is key. For years, members would just turn up, we would scribble down who had come, then occasionally flick through these notes to see who we were missing. It was an enormously laborious process - there was just no way of keeping on top of this. TeamUp enabled me to manage membership and retention perfectly. Now as a franchise owner of 20 locaions, it gives us the overview of all the franchises. This is not only helpful (from everyone's perspective) but during the recent COVID-19 quarantine, I have to say TeamUp were remarkable in the speed they enabled us to move online. We've used TeamUp for 5 years. They have been brilliant."
Focus on your members - not their wallets - on class day.
Easily deal with no-shows and catch-ups. Benefit from automated features like waitlists and referrals to keep your business running efficiently.
Manage ability levels for members, and then offer classes to that individual at their level. Avoid welcoming beginners into the advanced classes.
Understand your business at a glance. TeamUp provides reports on class attendance, billing, memberships, and more.
Not sure if TeamUp is right for you? Here are some common questions we’ve heard from fitness and sports clubs.
Yes, TeamUp is simple to set up. You can have customers booking and paying in less than an hour. We're here to help you and offer unlimited help to get you up and running.
Yes. We use the word “membership” to describe any type of class package. Our course platform is designed to handle multiple class options including term-time blocks.
Yes. We will personally help you whenever you need. You can schedule a call whenever needed at any time (not only during set up). For imports, you'll have a dedicated person and personal service every step of the way.
Yes. In TeamUp you have complete flexibility to add or edit any of the fields or forms that your customer will see. You can ask for any combination of information, at any stage of the signup process, or any other time. You can ask specific questions for certain membership purchases or class bookings.
Yes, we have mobile apps for Android and iOS. Read more about the TeamUp Member App here.
Yes. It’s important that your business stay organised and operational when you decide to switch providers. You’ll be able to seamlessly transfer direct debits, customer accounts, member subscriptions, automated payments, class schedules, and everything else you need, without interrupting your members. We have a dedicated free import service where we will personally ensure the success of your transfer.
Let’s chat. We’re more than happy to find out how we can make TeamUp work for you and your members.
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